American bike company, UM Motorcycles, along with their Indian partners Lohia Auto have recently announced the start of their very own 24X7 Roadside Assistance Programme for the customers of UM Motorcycles in India. The Roadside Assistance Programme will be applicable across the entire model range of UM Motorcycles and their customers can reach a UM representative on the toll-free number 18001021942. The program will offer UM Motorcycles customers a lot of benefits like assistance in case of a road accident, human error and problems related to a dead battery. In case the covered vehicle is immobilised due to an empty fuel tank, and arrangement for supply of up to 1 litre of fuel will be made. Other benefits include lost keys or broken vehicle keys, puncture, bolts or valve related issues at any time and any place. Under the 24X7 Roadside Assistance Programme, a vehicle is covered from the moment; a customer takes the delivery of the vehicle.
Speaking about the RSA Program, Mr. Rajeev Mishra, Director UML, said, “As a company, we constantly strive to meet the evolving needs of the customer with our products &services. The UM Motorcycles’ Road Side Assistance Program has been launched with the aim of providing emergency roadside assistance services round the clock to ensure a hassle free UM Motorcycles ownership experience. Our RSA program is a comprehensive service they intend to reduce the inconvenience caused to the customers in case of an accident or vehicle immobilisation by providing customers with timely services. We are extending the policy for all customers aiming to provide them pan India reach with maximum assistance, benefit and services. The initiative aims to resolve on-road problems faced by the customer through a 24/7 helpline and personal assistance.”