Ford India expands retail distribution of genuine parts

Moving ahead with its commitment to enhancing customer convenience, Ford India has expanded the availability of its Genuine Service Parts with the appointment of Khodiyar Ford Parts as the exclusive distributor for Gujarat, Daman, and Diu & Silvassa. Located at Gandhinagar Bavala Cross Road, Ujala Circle Sarkhej Ahmedabad, Khodiyar Ford Parts will be the 7th exclusive distributor and will cater to retailers and independent repair shops with Khodiyar Ford Parts covering Gujarat Daman, and Diu & Silvassa. Alongside expansion in the retail distribution of Ford Genuine Service Parts, other key initiatives by Ford India will include Ford Service Price Promise, Ford Parts Pricing Online, Sub Assembly Levels for Repairs, and Localization & Competitive Parts Pricing. Commenting on the development, N Prabhu, vice president, Customer Service Operations, Ford India said, “Much like in a family, we are focused on ensuring quality, reliability, and convenience of our customers and are aggressively expanding our retail distribution network. With the launch of our retail distribution in the region, we are ensuring that customers have access to fairly-priced, high-quality parts whether they are visiting a Ford dealership or an independent repair shop.”

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