Eicher Polaris Pvt Ltd. is a 50:50 joint venture between Eicher Motors (the makers of Royal Enfield) and Polaris Industries of USA. The company has just made an announcement that they have commenced the ‘Multix 24X7 Support’, which is a unique on-road assistance program for Multix’s consumers. The program will offer Multix consumers speedy and hassle free service in the event of a breakdown at any time and at any place. Under the ‘24X7 Support’ program, customers will be covered for free under the warranty timeline of one Year. The program will be accessible through a nationalized toll-free number (1800 – 208 – 3775 ) providing on-site assistance.
The ’Multix 24X7 Support’ programme covers services such as: wheel change through spare wheel, arrangement of fuel, opening the vehicle in the event of a key lock-out, rectifying electrical problems related to the battery and fuse, on-spot repairs for complaints that can be attended to on site, and car to Multix towing or winching and towing. The ’Multix 24×7 Support’ programme will be automatically available to all new Multix purchased including existing Multix customers. Roadside Assistance services have been made popular by premium auto makers in the country and Multix is the latest to join. Eicher Polaris Private Ltd’s road side assistance program is first of a kind initiative in the Personal Utility Vehicle segment that it has created and identified, the service will set new standards in the Indian automotive market.